Last updated: February 22, 2025

Thank you for shopping at SampaikanInfo.

If, for any reason, You are not completely satisfied with a purchase, We invite You to review our policy on refunds and returns.

以下条款适用于您向我们购买的任何产品。

解释和定义

解释

The words for which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

定义

就本退货和退款政策而言：

1. Company referred to as either the Company We, Us or Our in this Agreement refers to SampaikanInfo, Kuala Lumpur.

2. 商品是指通过本服务出售的物品。

3. 订单是指您向我们购买商品的请求。

4. 服务指网站。

5. Website refers to SampaikanInfo, accessible from https://sampaikan.info

6. 您是指访问或使用服务的个人，或者代表该个人访问或使用服务的公司或其他法律实体（如果适用）。

您的订单取消权

您有权在 7 天内取消您的订单，无需给出任何理由。

取消订单的截止日期为自您收到货物之日起或您指定的第三方（非承运人）接管所交付产品之日起 7 天。

为了行使您的取消权，您必须通过明确声明的方式告知我们您的决定。

By email: contact@sampaikan.info

我们将在收到退货之日起 14 天内向您退款。

退货条件

为了使商品符合退货条件，请确保：

1. 商品是最近7天内购买的。

以下商品不能退货：

1. 供应按照您的规格或明显个性化的商品。

2. The supply of Goods that, according to their nature, are not suitable to be returned, deteriorate rapidly, or where the date of expiry is over.

3. The supply of Goods that are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.

4. The supply of Goods that are, after delivery, according to their nature, inseparably mixed with other items.

我们保留自行决定拒绝退回任何不符合上述退货条件的商品的权利。

仅正常价格的商品可以退款。

退货

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods to the following address:

No. 23-2-D12, 2nd Floor, Jalan Wangsa Delima 5, Seksyen 5 Wangsa Maju, 53300 Kuala Lumpur

我们对退回货物时损坏或丢失的货物不承担任何责任。

联系我们

如果您对我们的退货和退款政策有任何疑问，请联系我们：

By email: contact@sampaikan.info